At ph978, your privacy matters. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and the steps we take to keep it secure. By registering and using ph978, you agree to the practices described on this page.
When you register for a ph978 account, we collect personal details including your full name, date of birth, mobile number, and a valid email address. During the identity verification process, we may also request a government-issued ID such as a Philippine passport, driver's licence, or SSS card to confirm your identity and age. When you make deposits or withdrawals, we collect transaction data including the payment method used, transaction amounts, timestamps, and reference numbers associated with your GCash, Maya, or bank transfer activity. We also collect technical data automatically when you use the platform — this includes your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect unusual login patterns, prevent fraud, and improve the overall performance of the ph978 platform for Filipino players. We do not collect sensitive personal information such as your religion, political views, or health records, and we will never ask for your full bank account PIN or GCash MPIN through any channel. All data collection is limited to what is necessary to operate the platform safely and in compliance with applicable Philippine regulations.
The personal information you provide is used primarily to create and manage your ph978 account, process your deposits and withdrawals, and verify your identity in line with responsible gaming and anti-money laundering requirements. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. Your activity data helps us personalise your experience on the platform — for example, surfacing game categories you have previously enjoyed or displaying relevant promotions available to players in the Philippines. We may use aggregated, anonymised data to analyse platform performance, identify popular features, and improve the mobile experience for all users. ph978 does not sell, rent, or trade your personal information to third-party advertisers or marketing companies under any circumstances. If you have opted in to receive promotional communications, you may opt out at any time through your account settings or by contacting the support team. All use of your data is governed by this Privacy Policy and the applicable data protection laws of the Philippines.
ph978 does not share your personal data with third parties except in the specific circumstances described in this section. We work with trusted payment processors and identity verification service providers who require access to certain data in order to complete transactions and confirm your identity — these partners are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose your information, we will comply with that legal obligation and, where permitted, notify you of the disclosure. If ph978 undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, which will be required to honour the commitments made in this Privacy Policy. We may share anonymised, aggregated statistical data with analytics partners to understand platform usage trends — this data cannot be used to identify you individually. We will never share your personal information with third-party gambling operators, data brokers, or advertising networks. Any third party that receives your data on our behalf is subject to strict data processing agreements that prohibit unauthorised use or further disclosure.
ph978 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to personal data within ph978 is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and your data. In the event of a data breach that affects your personal information, ph978 will notify you and the relevant Philippine regulatory authorities in accordance with applicable data protection laws. You can also help protect your account by using a strong, unique password and enabling any additional security features available in your account settings. If you believe your account security has been compromised, please contact the support team immediately so we can take prompt action to secure your account.
As a ph978 player based in the Philippines, you have the right to access the personal information we hold about you at any time by submitting a request through your account dashboard or by contacting the support team. You may also request that we correct any inaccurate or incomplete information associated with your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may submit a data deletion request — note that we may be required to retain certain records for a minimum period in order to comply with legal and regulatory obligations, including anti-money laundering requirements. You have the right to object to the processing of your personal data for direct marketing purposes, and you may withdraw your consent to receive promotional communications at any time without affecting the lawfulness of processing carried out before your withdrawal. If you believe that ph978 has handled your personal data in a way that violates applicable data protection laws, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We are committed to responding to all data rights requests within a reasonable timeframe and in accordance with our legal obligations. For any questions about your data rights or this Privacy Policy, please visit the FAQ page or contact our support team directly.
ph978 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, the updated policy will be published on this page with a revised effective date, and we will notify you through a notice on the platform or via the contact details associated with your account. We encourage you to review this page periodically so that you remain informed about how we collect, use, and protect your personal information. Your continued use of the ph978 platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact the support team to discuss your account options. The current version of this Privacy Policy is always available at ph978.bet/privacy-policy. For related information about how we handle your account data in the context of platform rules, please also review our Terms and Conditions.
Quick answers to the questions Filipino players ask most about data and account privacy.
No — ph978 does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or any other external companies. Your data is used solely to operate your account, process transactions, verify your identity, and improve the platform experience for players in the Philippines. We only share your information with trusted service providers who are contractually required to handle it securely and only for the specific purposes we define. If you have any concerns about how your data is being used, you can contact the support team or visit the FAQ page for more information. Your privacy is a core commitment at ph978, not an afterthought.
You can request a copy of your personal data by logging in to your ph978 account and submitting a data access request through the account dashboard, or by contacting the support team directly with your request. We will verify your identity before processing the request to ensure that your data is only disclosed to you. Once verified, we aim to provide your data within a reasonable timeframe in accordance with applicable Philippine data protection laws. The data provided will include the personal information you submitted during registration, your transaction history, and any identity verification records associated with your account. If you need help navigating the request process, the FAQ page has step-by-step guidance available.
When you close your ph978 account, we will delete or anonymise your personal data in accordance with our data retention policy, except where we are legally required to retain certain records. Philippine anti-money laundering regulations and gaming licence conditions require us to keep transaction records and identity verification documents for a minimum retention period after account closure. During this retention period, your data is stored securely and is not used for any marketing or operational purposes. Once the mandatory retention period has expired, your data will be permanently deleted from our systems. If you have questions about the specific retention periods that apply to your account data, please contact the support team or refer to the Terms and Conditions for further details.
We are committed to protecting the personal information of every Filipino player on our platform. If you have questions about this Privacy Policy or your account data, our support team is ready to help — or you can register now and experience a secure, mobile-first gaming platform built for the Philippines.